Agentforce Implementation Services
As a certified Salesforce partner, Inviktus helps enterprises design, build, and deploy Agentforce, Salesforce's AI agent platform, inside the systems your teams already use every day. We translate your service, sales, and operations processes into autonomous and human-in-the-loop agents connected to your CRM data, workflows, and business rules.
Our team handles the full lifecycle: use case discovery, agent design and prompt engineering, integration with Data Cloud and existing automations, testing and guardrails, and change management for the teams who'll work alongside these agents. The result is Agentforce that reflects how your business actually runs, not a generic bot bolted onto your CRM.
What We Deliver
Agent Design & Build
We configure Agentforce topics, actions, prompt templates and Flows for sales, service and custom use cases, so agents complete real work, not just conversations.
Data Cloud Grounding
We connect agents to unified customer data in Data Cloud, your knowledge articles and core systems, so every answer and action is based on accurate, current context.
Trust, Testing & Launch
We apply the Einstein Trust Layer, guardrails and human handoffs, run structured testing, and support rollout, user adoption and ongoing optimization after go-live.
Our Agentforce Approach
01 Discover: prioritize use cases, KPIs and data readiness
02 Design: map topics, actions, data sources and escalation paths
03 Build: configure agents, prompts, Flows and Apex actions
04 Test & Govern: validate accuracy, safety and trust controls
05 Launch & Optimize: go live, monitor and improve continuously
Get In Touch
Schedule a meeting with our Industry Expert.